Category Archives: Co-Sourcing

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Managing your first outsourcing project.

If you are new to call center outsourcing projects, it is natural to feel that these projects are complex. The reason is that these projects involve a wide range of tasks related to each other. These tasks require participants from all areas of a company.

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Be informed and reduce the risk of total outsourcing.

Outsourcing basically means hiring a third party to do your work or your client’s work for which you don’t have skills to have it performed in-house or it is more expensive to have it done in house. By outsourcing you can get the job done

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Outsourcing hiccups are still a serious concern for employers.

Outsourcing was developed after certain uncomplicated software programs were outsourced to underdeveloped countries such as India. The first things outsourced were call centers and back office jobs. The financial benefits of first time “outsourcing” were appreciated by all. According to surveys it was conducted the