Unlike BPO, KPO or Knowledge process outsourcing involves processes that demand advanced research and analytical, technical and decision-making skills. The KPO work mainly includes Research and development work for the sectors like pharmaceuticals, Insurance, patent research, IP research as well as business or marketing analysis. Where as, Business Process Outsourcing (BPO) is giving long term [...]

Whenever a large amount of money is involved or jobs of large number of people are going to be affected there is hue and cry over hidden costs and unwritten obligations. The same thing is happening in outsourcing business. Vested interests in America and Europe are crying wolf where there is no wolf. Even if [...]

Previously outsourcing was done by large and well funded companies only. But now it has become an almost necessity for small and midsized companies. Outsourcing is the practice of allowing third party partners to perform non-core business tasks so that companies can devote their time on main business strategies. If you have outsourced your business [...]

Outsourcing is here to stay. Countries are outsourcing their entire Information Technology operations to bring more efficiency and customer satisfaction to their operations. Another major reason is that by outsourcing they are saving a great deal of money without sacrificing the quality. In fact some of the companies have improved their customer satisfaction by outsourcing. [...]

What do students from Britain, Canada, New Zealand, Australia and the United States have in common? No, it’s not McDonalds! Rather, it is their propensity on getting hired help for their assignments done on time. It is not a good learning exercise, and often it is frowned at, but these students seem not to care. [...]

There is a cause for concern fast emerging among clients outsourcing services to India. Members of their virtual team in India get younger by the day; in fact, youth has infiltrated even the middle-level management. Perceived inexperience which could tantamount to lack of leadership acumen, send ripple down every mogul’s spine. Business Process Outsourcing has [...]